Welcome to SA Water
Welcome to SA Water
Whether you’re an existing business customer or receiving our services for the first time, welcome.
There is a wide variety of resources available online to help you better understand what we do, and how you can manage your water consumption.
Sign up for eBilling
To receive your bills via email, please register your preferences online or by calling our Customer Care Centre. By providing your contact details and preferences, we can also contact you if your business is impacted by a temporary service interruption.
Provide your contact details
Add authorised contacts to your account and update your contact and billing preferences with us to ensure you receive communications in the way that works best for your business.
Understanding water costs
See detailed information on water prices, sewerage and supply charges.
What to do if something goes wrong
Blockages, leaks and temporary service interruptions can be challenging. Search for known faults in your area and report new problems quickly and easily online.
The benefits of smart meters
Our digital smart meters enable you to effectively manage water consumption and reduce your costs by providing near real-time water use data.
Applying for trade waste
Before discharging trade waste, you must apply for a trade waste authorisation. Learn more about trade waste and liquid hauled waste.
Connect with us
You can connect with us on our social channels, by emailing us, calling the Customer Care Centre or by sending us a message online.
Working to benefit health, communities and the environment
We provide services to around 1.8 million South Australians, ensuring your water is high quality, safe to drink and always available.
As part of our corporate strategy, we aim to provide safe, smart, reliable, and affordable services both now and into the future, promote sustainability, support the health and wellbeing of our communities, and build a diverse, inclusive and capable workforce. We’re achieving these goals through initiatives such as smart meter innovation, our plan to achieve net zero carbon emissions by 2050, and involvement with a variety of consumer advisory groups.
You can learn more about what we do by exploring our online resources or visiting our About Us page.
