Developer contributions

Developer contributions

Developer contributions are set on a case by case basis with estimated efficient costs for the new investment.


Extensions occur where existing mains are lengthened or altered to supply existing or new properties that are not currently serviced.  A typical example is an approach main external to the development boundary of a new development area.

Where a proposed extension provides an additional benefit to other customers, we contribute 50 per cent of the material costs to supply pipe and fittings for the extension.

If we require pipework to be upsized to support future growth, we will pay the full materials cost of the difference between your minimum needs and the extra work we require.

Extension fees are based on the estimated cost to deliver the service.

Find out more about extensions here or contact our Major Land Development team at


Connections occur where a new property is added and a new connection to an existing water or sewerage main is required. A typical example of this is a new connection for a property subdivision.

Connections are subject to our connection fees. Please direct any questions to our Connections team at

  • Major faults

  • Underway

  • Polkinghorns Rd
  • Arthurton
  • 18/06/2020
  • Water Supply On
  • 18/06/2020 03:05 PM - We are attending to an incident in Arthurton with no interruption to the water supply. The safety of our crews and customers comes first, and we always aim to minimise inconvenience by restoring services as quickly as we can. Reference Number WO: 07505663.
  • See all major faults

  • Scheduled works

  • Underway
  • Spruance Rd
  • Elizabeth East
  • 11/06/2021
  • Temporary Supply Interruption
  • Estimated start time and water supply off: 15/06/2021 09:00 AM
    Estimated restore time and water supply back on: 15/06/2021 04:00 PM

    We’re improving your services and undertaking maintenance work in Elizabeth East. Sometimes our crews need to temporarily interrupt the water supply to our customers and/or manage traffic while they are working. Temporary traffic management may remain in place until reinstatement of the impacted road is complete. We always aim to minimise inconvenience by restoring services as safely and quickly as we can.

  • See all scheduled works