Water prices in 2020-21 have been reduced for all South Australian households. Residential water use prices for all three tiers have decreased by around 18 per cent, with your supply charge reduced by 10 per cent.
Regardless of where our customers live, or the cost of providing services, state-wide pricing means most of our customers pay the same price for water. This approach is guided by the South Australian government’s commitment to state-wide pricing and the principles outlined in the National Water Initiative.
We’re also playing our part in lowering business costs in South Australia by dropping prices for our business customers.
Businesses will benefit from a reduction of around 18 per cent for water use prices and 10 per cent for the minimum water supply charge. Commercial customers will also benefit from changes to their water supply charges.
See a list of our 2020-21 pricing schedules
- Alternate Water Pricing Policy Statement
- Developer Contributions Pricing Policy Statement
- Excluded Services Pricing Policy Statement
We are listening to our customers and will continue to do our best to deliver on your priorities – affordable prices, reliable water and sewer services, and great customer service.
Visit our policies section to view our pricing policy statements.
How we set prices
Water and sewerage prices are set together with the South Australian Government, and within the revenue cap regulated by the Essential Services Commission of South Australia.
When setting prices, we consider many factors including the cost to operate, maintain and improve how we deliver a reliable water supply, dependable sewerage service and increase the use of recycled water for community benefit.
The South Australian Government announced that pricing arrangements for retirement village and country lands customers will also change, with work underway now to take effect from 1 July 2021.
The South Australian government is committed to state-wide pricing and the principles outlined in the National Water Initiative.
Residential customers can now receive their water bills electronically by registering with mySAWater. To register please click the button below.